Royal Chen is Vice President of Tencent FiT (Financial Technology). He oversees WeChat Pay Hong Kong, WeChat Pay Malaysia as well as Tencent's payment infrastructure that supports both QQ Wallet and WeChat Pays. Royal's team also work with domestic and international partners on digital payment corporation and expansion.
Royal joined Tencent in 2006 and was responsible for product design of Tencent GuanJia, which is a leading device manager on both PC and mobile ends. His rich experience and in-depth knowledge of product design and user experience have contributed to the success of many Tencent products.
In 2014, Royal joined Tencent FiT, and led his team on consolidation and upgrade of Tencent payment platform and effectively supported the rapid growth of WeChat Pay. The team managed to increase payment performance to 250K transactions per second and receivable capacity to 1 billion+ per day with service uptime rate at 99.983%. His team also built up credit card repayment products and it is now one of the top-3 most popular functions in WeChat Wallet.
Royal's team also delivered Hong Kong to Philippines/Indonesia remittance product called We Remit. It offers Philippine and Indonesian domestic helpers in Hong Kong a safer and hassle-free way to send money to their families in home countries.
Royal and his team are continuously working on cutting-edge innovations in digital payment sector and devoting themselves in delivering best user experience to both Chinese and International users.
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