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2018 International Retail Banking-Fintech Forum

Tencent's Shenzen office

Embracing the digital transformation of retail banking

17-18 May 2018 | InterContinental Hotel, Shenzhen, China

Hosted by Lafferty and Consulting, China, in partnership with:

tencent logo

Fintech in China has been developing at a rapid pace, especially in the third party payments market. The mix of rapid urbanisation, regulatory developments, a massive and underserved SME market, escalating e-commerce growth, Big Data from a huge population, and an explosion in online and mobile penetration, have created a fertile ground for innovation in commerce, banking and financial services.

We all know that AI is leading the next industrial revolution, and some Western banks are pioneers in using AI to optimise banking service and CX. From an international perspective the earth is flat: we are looking forward to a splendid sparkle when the West meets the East.

The 2018 International Retail Banking-Fintech Forum will bring together experts from leading companies across the industry to share their expertise and experience.

Conference topics will include:

  • Open banking & the open API economy: to build an ecosystem to fertilise collaboration between banks and fintech firms.
  • Artificial intelligence: the adoption of state-of-art AI technology in banking and fintech firms.
  • Big Data, risk control and marketing strategies: to capitalise on big data in risk control, sales and marketing, and other operations.
  • Customer experience: the use of technology to optimise cross channel operations, the customer journey and customer experience.

The 2018 International Retail Banking-Fintech Forum will gather C-level executives from Tencent, China's Big Four banks and leading fintech companies worldwide. It will present an excellent opportunity to bridge the West and East; a landmark for future cross-border collaboration between banks and fintech companies.




Sponsorship opportunities are available — download the brochure to find out more.
For more information, please email

(*Financial Industry Development and Service Office of Guangdong Province)

Tencent HQ VISIT

Delegates to The 2018 International Retail Banking-Fintech Forum will have the privileged opportunity to visit Tencent's Shenzen headquarters.


About Consulting, China

Consulting has been a leading provider of advanced knowledge services in retail banking in China since 2002. Its professional contributors provide in-depth industry analysis, trend insights, and case studies to C-level executives in 70 percent of China's banks. In 2016 Consulting established a retail banking union, UWP, with a membership of 150 community and regional banks in China. The Union offers a platform for collaboration, sharing and synergistic value creation among its member banks. To find out more, please visit:


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